WhatsApp support + outreach

Customer support that keeps businesses moving.

TalkJini helps businesses handle customer support on WhatsApp, stay organized, and run simple outbound campaigns without losing focus on day-to-day work.

See workflow View sample

Faster replies Handle support without the inbox feeling messy.

Clearer workflows Keep customer questions, follow-ups, and updates in one place.

Campaign support Send announcements, reminders, and outreach when needed.

Support bot Smart replies for sizing, timing, and follow-up questions.

9:41 5G • 92%

TalkJini Support Bot

online

Customer support workflow

Hi, I bought this kurta recently. Is it available in medium and can I get delivery by Friday? 9:42 AM

Shared product image from customer chat

Yes, medium is available. Standard delivery is 3 to 5 days, and I can share a direct order update link here as well. 9:43 AM

Please send the link and let me know if another color is available too. 9:44 AM

Sending it now. I can also share the available color options and current pricing in the next message. 9:44 AM

Reply with support context

↑

Shared from chat Product image, answer, and follow-up all stay in one support thread.

Support inbox

Answer customer questions, requests, and updates without losing speed.

Business context

Keep replies grounded in your services, policies, timing, and common workflows.

Campaign drafts

Prepare outreach messages for announcements, reminders, and customer updates.

Built for business support

One setup for customer conversations, follow-ups, and outbound outreach.

Customer questions

Appointment follow-ups

Order updates

Service reminders

Broadcast messages

Team handoffs

Sample outreach preview

A simple WhatsApp campaign draft for customer updates and reminders.

Send updates and reminders without rebuilding the message each time.

Keep reusable drafts for service updates, reminders, and announcements.

Review the wording before it goes out so outreach stays clear and on-brand.

Send to selected customer groups without disrupting regular support work.

Customer Update Campaign

Campaign Draft

Audience Customers with open inquiries, upcoming appointments, or recent support history.

Sample message Hi {{name}}, just a quick update from TalkJini. If you are waiting on a response, booking, or service follow-up, our team is available on WhatsApp and ready to help. Reply here and we will get back to you shortly.

Use cases Service reminders, support check-ins, holiday hours, payment follow-ups, and simple announcements.

Why teams pick TalkJini

One WhatsApp workflow for support and outreach.

Quicker support

Customers get clear answers without long back-and-forth.

Calmer presentation

The design feels more grounded and easier to trust at a glance.

Fits busy teams

Useful for local businesses, service teams, and operators juggling daily requests.

One operating view

Support and campaign work stay in one manageable place.